Category: Systematic Stress Management Program – Step 7: Communication & Stress

Decide on a situation where you’d like to be more assertive, then fill in the L.A.D.D.E.R. below.

Situation:

Preparing to be Assertive

Now that you’ve practiced the L.A.D.D.E.R. technique, choose a situation that will be easy to carry out. Begin by identifying the who, what, where and when of the situation. Plan on reporting the outcome to another person.

RELATED ARTICLES

© American Institute for Preventive Medicine  –  All Rights Reserved.Disclaimer|www.HealthyLife.com

To improve listening skills, become a more ACTIVE listener. Three techniques that help are: paraphrasing, clarifying, and giving feedback.

Paraphrasing

This is simply saying back in your own words what you think someone has said. Example: “Do you mean…”

Clarifying

This is like paraphrasing, but questions are asked in order to gain more information. Example: “Would you tell me more about…”

Feedback

This technique is used following paraphrasing or clarifying. Feedback is sharing some thoughts by the listener as a result of understanding what was said. An example of an opening phrase is, “It sounds like…”

RELATED ARTICLES

© American Institute for Preventive Medicine  –  All Rights Reserved.Disclaimer|www.HealthyLife.com