What Is Your Ear-Q?

Systematic Stress Management Program

Step 7: Communication & Stress Section

Introduction

What is Your Ear-Q?

Ten Blocks to Effective Listening

Listening Blocks in My Life

Skills for Active Listening

Improving Your Ear-Q

Assertiveness

Assertiveness Inventory

Assertiveness with Other People

The Benefits of Assertiveness

Assertiveness Training – The L.A.D.D.E.R. Technique

My Practice L.A.D.D.E.R.

Just like measuring an I.Q. (Intelligence Quotient), you can also learn about your Ear-Q. How well do you rate as a listener? Do the key people in your life listen well? Review each question below and fill in your responses. People frequently overrate themselves as listeners. You may also find your listening skills are sharper with certain people, such as bosses or best friends.

1. On a scale of 1 – 100, how would you rate yourself as a listener?

What listening characteristics do you have that made you decide on the above rating?

2. On a scale of 1 – 100, how would these people rate you as a listener?

*  Supervisor

*  Siblings

*  Co-worker

*  Spouse

*  Employee

*  Children

*  Parents

*  Best friend

3. Name a person who is a good listener.

What makes this person a good listener?

Page from the Systematic Stress Management book by the American Institute for Preventive Medicine. www.HealthyLife.com. All rights reserved.

© American Institute for Preventive Medicine

Step 1: Understanding Stress

Step 3: Type A & B Behavior Patterns

Step 5: Thinking Differently

Step 7: Communication & Stress

Step 2: Stress Management at Work

Step 4: Biofeedback Training & Relaxation

Step 6: Time Management

Steps to Systematic Stress Management™

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